I hate terms and conditions as much as everyone, however they do seem to be necessary these days, but I will keep it brief...
There is the brief, plain English version and, for the insomniacs, the more lengthy version below. In either case, the line that matters most is this one:
By buying my digital products you agree to these terms and conditions.
In plain English, these simply prevent people from continually requesting portraits and free drafts with
no intention to buy, requesting refunds for digital products or indeed using my digital works for onward
sale or publication (whether for money, for anything else or for free) without my express permission.
If you want to read the details, they are below, but if you get the gist from what I have just said, then let's both get back to things less boring and my other pages.
These terms should be read in conjunction with the process overview and pricing details on the main portrait pages.
Within certain limits ( outlined below ), I commit to offering a free, no obligation, draft portrait, to customers placing orders.
I use the term “draft” as this is an opportunity for customer feedback and fine tuning.
However, for all intents and purposes, with the exception of the protective watermark placed on the image, the draft is what your final digital image will look like.
Only when you approve the draft for completion, do I then issue an invoice for payment.
Upon payment, the final image will be made available to you, for secure download, from my web server.
At this point, as this is a digital product and you have already seen the work and agreed completion there are no refunds and I can not accept returns, exchanges or cancellations.
Copyright for the digital portrait remains with me (Mark A Hunter) and although you can have this reproduced as many times as you wish for personal use eg canvas prints, you are not permitted to do so for commercial purposes, including, but not limited to, resale or publication (whether for money, for anything else or for free) without my express permission.
To be clear, you cannot resell my digital work.
However please contact me if you have any issues.
For any one ORDER, I will complete up to TWO ** passes at producing a free draft for approval.
Should an order contain more than one item e.g. two separate dogs, I will complete up to TWO ** passes for each subject.
However, if an order contains more than one photo of the same subject eg the same dog(s), I can't commit to doing a free portrait of each picture. Customers sending multiple pictures of the same subject usually do this so to have me choose which will make the better portrait.
There may be occasions where a customer genuinely wants multiple portraits of the same pet, in which case, I will process these one at a time subject to other terms listed here.
For any one CUSTOMER, I will endeavour to complete up to TWO ** passes at producing free drafts from their order, exactly as stated above.
However, this is not an indefinite commitment and is limited to TWO orders per customer.
If, after TWO separate ORDERS (and associated free drafts), no purchase is made, I reserve the right to WITHDRAW the option of a free draft for that customer for future orders.
However, should a purchase be made at any stage, the bar on a free draft is lifted.
Questions regarding these terms should be directed to firstname.lastname@example.org.
** "up to TWO passes" - I commit to ONE pass, but a second is at my discretion.