Last updated 03-July-2020

DIGITAL ART WORKS: TERMS & CONDITIONS

IN PLAIN ENGLISH

I hate terms and conditions as much as eveyone, however following abuses on my free services, I felt compelled to implement these brief ones...

In plain English, these simply prevent people from continually requesting portraits and free drafts with no intention to buy.

If you want to read the details, they are below, but if you get the gist from what I have just said, then let's both get back to things less boring and my other pages :-)

TERMS & CONDITIONS

These terms should be read in conjunction with the process overview, contact and pricing details, on the main portrait pages
Pet Portrait Art and Photo Art

Within certain limits ( outlined below ), I commit to offering a free, no obligation, draft portrait, to customers placing orders.

I use the term “draft” as this is an opportunity for customer feedback and fine tuning.

However, for all intents and purposes, with the exception of the protective watermark placed on the image, the draft is what your final digital image will look like.

Only when you approve the draft for completion, do I then issue an invoice for payment.

Upon payment, the final image will be made available to you, for secure download, from my web server.

At this point, as this is a digital product and you have already seen the work and agreed completion, I can not accept returns, exchanges of cancellations.

However please contact me of you have any issues.

LIMITS

Per Order:

For any one ORDER, I will complete up to TWO passes at producing a free draft for approval.

Should an order contain more than one item e.g. two separate dogs, I will complete up to two passes for each subject.

However, if an order contains more than one photo of the same subject eg the same dog(s), I can't commit to doing a free portrait of each picture.

Customers sending multiple pictures of the same subject usually do so to have me chose which will make the better portrait.

There may be occasion where a customer genuinely wan't multiple portraits of the same pet, in which case I will cycle these one at a time subject to other terms listed here.

Per Customer

For any one CUSTOMER, I will complete up to TWO passes at producing a free drafts from their order, exactly as stated above.

However, this is not an indefinite commitment and is limited to TWO orders per customer.

If after TWO separate ORDERS (and associated free drafts), no purchase is made, I reserve the right to WITHDRAW the option of a free draft for that customer.

Should a purchase be made at any stage, the bar on a free draft is lifted.

QUESTIONS

Questions regarding these terms should be directed to mark@markahunter.com.